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GRAND CAFE BACK-LAVA GMBH
Steindamm 62, 20099 Hamburg
Managing Director: Mustafa Polat
Registration in the commercial register.
Registration court: Hamburg District Court
Registration number: HRB 122823
Tax number: 46/705/01774
Phone: +49 40 65 86 57 88
Fax: +49 40 65 86 81 36
Email: info@back-lava.de
BILLSTEDT BACK-LAVA GMBH
Billstedter Hauptstr. 35, 22111 Hamburg
Partners: M. Kilicparlar & M. Atas
Registration in the commercial register.
Registration court: Commercial Register B of the Hamburg District Court
Registration number: HRB 156004
Tax number: 46/708/03347
VAT ID: DE322840685
Phone: +49 40 51 90 72 47
Fax: +49 40 28 57 14 26
Email: info@back-lava.de
WANDSBEK BACK-LAVA GMBH
Wandsbeker Marktstr. 15-17, 22041 Hamburg
Partners: M. Kilicparlar & M. Atas
Tax number: 43/767/02222
VAT ID: DE328793252
Phone: +49 40 37 61 73 77
Email: wandsbek@back-lava.de
Dispute resolution
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr . Our email address can be found above in the imprint. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for content
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Obligations to remove information or to block the use of information in accordance with general laws remain unaffected. In this case, liability is only possible at the time of knowledge about a specific violation of law. If we become aware of such violations of law, we will remove this content immediately.
Liability for links
Our offer contains links to external third-party websites over whose content we have no influence. We therefore cannot accept any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent control of the content of the linked pages is not reasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will remove such links immediately.
copyright
The content and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any type of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are observed. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, we ask you to notify us accordingly. If we become aware of any infringements, we will remove such content immediately.
Responsible within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), are: M. Kilicparlar & M. Atas
Your rights as a data subject
You can exercise the following rights at any time using the contact details of our data protection officer:
Information about your data stored by us and its processing (Art. 15 GDPR),
Correction of inaccurate personal data (Art. 16 GDPR),
Deletion of your data stored by us (Art. 17 GDPR),
Restriction of data processing if we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
Objection to the processing of your data by us (Art. 21 GDPR) and
Data portability, provided that you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us your consent, you can revoke it at any time with effect for the future.You can contact a supervisory authority at any time with a complaint, e.g. to the competent supervisory authority in the federal state in which you live or to the authority responsible for us as the responsible body.A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html . Collection of general information when visiting our website Type and purpose of processing: When you access our website, i.e. if you do not register or otherwise provide information, information of a general nature is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and similar. It is processed in particular for the following purposes:
Ensuring a smooth connection to the website,
Ensuring smooth use of our website,
Evaluation of system security and stability as well as
for further administrative purposes.
We do not use your data to draw conclusions about you personally. We may statistically evaluate information of this type in order to optimize our website and the technology behind it. Legal basis: The processing is carried out in accordance with Art. 6 Paragraph 1 Letter f of GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. Recipients: Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website. Storage period: The data is deleted as soon as it is no longer required for the purpose of collection. This is generally the case for data used to provide the website when the respective session has ended. Provision required or necessary: The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may be unavailable or restricted. For this reason, an objection is excluded. Cookies Type and purpose of processing: Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. This gives us certain data such as IP address, browser used and operating system. Cookies cannot be used to start programs or transmit viruses to a computer. Using the information contained in cookies, we can make navigation easier for you and enable our websites to be displayed correctly. Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent. Of course, you can also view our website without cookies. Internet browsers are usually set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings in your browser. Please use the help functions of your Internet browser to find out how you can change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies. Storage period and cookies used: If you allow us to use cookies through your browser settings or consent, the following cookies can be used on our websites: If these cookies can (also) affect personal data, we will inform you about this in the following sections. You can delete individual cookies or the entire cookie inventory via your browser settings. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
Opera: http://www.opera.com/help
Safari: https://support.apple.com/kb/PH17191?locale=en_US&viewlocale=en_US
Registration on our website Type and purpose of processing: When registering to use our personalized services, some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and e-mail address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time. Legal basis: The data entered during registration is processed on the basis of the user's consent (Art. 6 Para. 1 lit. a GDPR). If the registration serves to fulfill a contract to which the data subject is a party or to carry out pre-contractual measures, the additional legal basis for processing the data is Art. 6 Para. 1 lit. b GDPR. Recipient: Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website. Storage period: Data will only be processed in this context as long as the corresponding consent has been given. They will then be deleted unless there are statutory retention periods to the contrary. To contact us in this regard, please use the contact details provided at the end of this privacy policy. Provision required or necessary: The provision of your personal data is voluntary and solely based on your consent. Without the provision of your personal data, we cannot grant you access to the content and services we offer.
Provision of paid services Type and purpose of processing: To provide paid services, we request additional data, such as payment details, in order to be able to process your order. Legal basis: The processing of the data required to conclude the contract is based on Art. 6 Paragraph 1 Letter b GDPR. Recipient: Recipients of the data may be contract processors. Storage period: We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax requirements. Provision required or necessary: The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the content and services we offer. Contact form Type and purpose of processing: The data you enter will be stored for the purpose of individual communication with you. For this purpose, you must provide a valid e-mail address and your name. This is used to assign the request and subsequently answer it. Providing further data is optional. Legal basis: The data entered in the contact form is processed on the basis of a legitimate interest (Art. 6 Para. 1 lit. f GDPR). By providing the contact form, we would like to enable you to contact us easily. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 Para. 1 lit. b GDPR). Recipient: Recipients of the data may be contract processors. Storage period: Data will be deleted no later than 6 months after the request has been processed. If a contractual relationship arises, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired. Provision required or necessary: The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, email address and the reason for the request. Use of Google Analytics Type and purpose of processing: This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses so-called "cookies", i.e. text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The purposes of the data processing are to evaluate the use of the website and to compile reports on activities on the website. Other related services will then be provided on the basis of the use of the website and the Internet. Legal basis: The data is processed on the basis of the user's consent (Art. 6 Para. 1 lit. a GDPR). Recipient: The recipient of the data is Google as the processor. For this purpose, we have concluded the corresponding order processing agreement with Google. Storage period: The data is deleted as soon as it is no longer required for our recording purposes. Third country transfer: Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework . Provision required or necessary: The provision of your personal data is voluntary and solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website. Revocation of consent: You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all of the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics. In addition to or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. An opt-out cookie will be installed on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future, as long as the cookie remains installed in your browser. Profiling: The Google Analytics tracking tool can be used to evaluate the behavior of website visitors and analyze their interests. For this purpose, we create a pseudonymous user profile. Use of script libraries (Google Webfonts) Type and purpose of processing: In order to display our content correctly and graphically appealing across all browsers, we use “Google Web Fonts” from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) on this website to display fonts. The data protection policy of the library operator Google can be found here: https://www.google.com/policies/privacy/ Legal basis: The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR). Recipient: Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - although currently unclear whether and, if so, for what purposes - that the operator collects Google data in this case. Storage period: We do not collect any personal data by integrating Google Webfonts. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/ . Third country transfer: Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework . Provision required or necessary: The provision of personal data is neither legally nor contractually required. However, the correct display of the content may not be possible using standard fonts. Revocation of consent: The JavaScript programming language is regularly used to display the content. You can therefore object to data processing by deactivating the execution of JavaScript in your browser or installing a JavaScript blocker. Please note that this may result in functional restrictions on the website. Use of Google Maps Type and purpose of processing: We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function. You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal data protection settings in the data protection center. Detailed instructions on how to manage your own data in connection with Google products can be found here . Legal basis: The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR). Recipient: By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not want this to be assigned to your Google profile, you must log out of Google before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, but you must contact Google to exercise this right. Storage period: We do not collect any personal data by integrating Google Maps. Third country transfer: Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework. Revocation of consent: If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or will only be able to use it to a limited extent. Provision required or necessary: The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website. Embedded YouTube videos Type and purpose of processing: We embed YouTube videos on some of our websites. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter "YouTube"). When you visit a page with the YouTube plug-in, a connection is established to YouTube servers. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand. When a YouTube video is started, the provider uses cookies that collect information about user behavior. Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options to protect your privacy ( https://policies.google.com/privacy ). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework Legal basis: The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR). Recipient: Calling up YouTube automatically triggers a connection to Google. Storage period and revocation of consent: Anyone who has deactivated the storage of cookies for the Google Ad program will not have to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser. Further information on data protection at “YouTube” can be found in the provider’s data protection declaration at: https://www.google.de/intl/de/policies/privacy/ Third country transfer: Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework . Provision required or necessary: The provision of your personal data is voluntary and solely based on your consent. If you deny access, this may result in functional restrictions on the website. Google Adwords Type and purpose of processing: Our website uses Google Conversion Tracking. The operating company of the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you came to our website via an ad placed by Google, Google Adwords will place a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. Legal basis: The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 Para. 1 lit. a GDPR). Recipient: Every time you visit our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass this personal data collected via the technical process on to third parties. Our company does not contain any information from Google that could be used to identify the person concerned. Storage period: These cookies expire after 30 days and are not used for personal identification. Third country transfer: Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework . Revocation of consent: If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this purpose - for example by using a browser setting that generally deactivates the automatic setting of cookies or by setting your browser so that cookies from the domain "googleleadservices.com" are blocked. Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again. Provision required or necessary: The provision of your personal data is voluntary and based solely on your consent. If you deny access, this may result in functional restrictions on the website. SSL encryption To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS. Changes to our data protection regulations We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit. Questions about our data protection regulations If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organization directly:info@back-lava.deThe data protection declaration was created with the help of activeMind AG, the experts for external data protection officers (version #2019-04-10).
§1 Applicability to entrepreneurs and definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity (Section 13 of the German Civil Code).
§2 Formation of a contract, storage of the contract text
(1) The following provisions on the conclusion of the contract apply to orders via our online shop www.back-lava-shop.de.
(2) In case of conclusion of the contract, the contract is concluded with
Billstedt Back-Lava GmbH
Billstedter Hauptstr. 35
22111 Hamburg
Email address: info@back-lava.de
conditions.
(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering process provided in our online shop.
The order is placed in the following steps:
1) Selection of the desired goods
2) Confirm by clicking the “Order” button
3) Checking the information in the shopping cart
4) Press the button “Checkout”
5) Login to the online shop after registering and entering your login details (email address and password).
6) Re-checking or correcting the data entered.
7) Binding submission of the order by clicking on the button “order with payment” or “buy”
Before bindingly submitting the order, the consumer can return to the website on which the customer's details are recorded by pressing the "Back" button in the Internet browser they are using after checking their details and correct any input errors or cancel the order process by closing the Internet browser. We will immediately confirm receipt of the order by sending an automatically generated email ("order confirmation"). This is our acceptance of your offer.
(5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data and our general terms and conditions by email. You can also view the general terms and conditions at any time at www.back-lava-shop.de/agbs. You can view your past orders in our customer area under My Account -> Orders.
§3 Prices, shipping costs, payment, due date
(1) The prices stated include statutory sales tax and other price components. Any shipping costs are added.
(2) The consumer has the option of paying by bank transfer, invoice and upon delivery.
(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.
If we deliver cash on delivery, the purchase price becomes due upon receipt of the goods.
§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will take place within 2 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the goods sold shall pass to the buyer only when the goods are handed over to the buyer, even in the case of a sale by dispatch.
§5 Retention of title
We reserve ownership of the goods until the purchase price has been paid in full.
§6 Right of withdrawal of the customer as a consumer
Right of Withdrawal
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:
Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must
Billstedt Back-Lava GmbH
Billstedter Hauptstr. 35
22111 Hamburg
Email address: info@back-lava.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
End of revocation
§7 Cancellation form
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
At :
Billstedt Back-Lava GmbH
Billstedter Hauptstr. 35
22111 Hamburg
Email address: info@back-lava.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________
Ordered on (*)/received on (*)
__________________
Name of consumer(s)
_____________________________________
Address of the consumer(s)
_____________________________________
Signature of the consumer(s) (only if notification is on paper)
__________________
Date
__________________
(*) Delete as appropriate.
§8 Warranty
The statutory warranty regulations apply.
§9 Contract language
As contract language german will be available exclusively.
Status of the General Terms and Conditions February 2021
Free terms and conditions created by agb.de